If you have an embroidery design that your machine cannot read because the format is incorrect, you can convert it to another embroidery format -- one that your machine can use. To do this, you need embroidery software on your computer.
To convert embroidery formats in Embrilliance Essentials software:
Open your embroidery design.
Make any changes needed.
Click the disk icon or from the file menu and choose "save as".
This opens the saving window so you can choose your saving location (which folder or drive to save to).